Returns & Exchanges
At Piyama, we want you to love your new loungewear, which is why we offer easy returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all garment tags and hygiene seals remain intact.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing